I don't really know the answers to those questions, but I do know that there is virtually always a parallel between our attitude towards strangers and our overall level of happiness. In other words, it's unusual to find a person who walks around with with her head down, frowning and looking away from people, who is secretly a peaceful, joyful person.
I'm not suggesting it's better to be going outgoing than introverted, that you need to expend tons of energy trying to brighten others' days, or that you should pretend to be friendly. I am suggesting, however, that if you think of strangers as being a little more like you and treat them not only with kindness and respect but with smiles and eye contact as well, you'll probably notice some pretty nice changes in yourself. You'll begin to see that most people are just like you - most of them have families, people they love, troubles , concerns, likes, dislikes, fears and so forth. You'll also notice how nice and grateful people can be when you're the first one to reach out. When you see how similar we all are, you begin to see the innocence in all of us. In other words, even though we often mess up, most of us are doing the best how with the circumstances that surround us.
Along with seeing the innocence in people comes a profound feeling of inner peace.
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